very accommodating. easy to schedule. entire staff courteous and efficient. Work completed quickly. Andy, my advisor, kept me informed.

I bought a new Bronco at Tom Masano Ford and it was the best and most seamless process even though I was coming from out of state. Vince, Jerry, and the entire team were super helpful.

Was looking for a truck, was getting beat up on my trade in, 156k 2015 nissan pathfinder, found the truck i wanted, Wallie met my wife and I, the first offer on my trade was right outta the gate 1000 more than anyone else offered, and ended up being 1500 more than what i was looking for, the truck was already 4k lower than anything else i found within 200 miles! The process was the best I?ve experienced no hassle, no high pressure, no back and forth crap, the manager service writer and wallie were all great love my truck , the truck was baught there serviced there and traded there, i will be back!

I love going to this dealership even for service work, and I don't usually like going to dealerships for service work.

Completed the requested services in a timely manner.

Always a great experience at Tom Masano Ford Lincoln. Worth the drive from Allentown for sales and service needs.

Found exhaust leak issue and corrected the problem the same day.

Pleasant buying experience. No bogus fees in the final contract. Not pushy on buying extended service contracts.

Very nice people to deal with. Salesmen were both knowable and courteous.

We have had no problem at all with service or maintenance.

Car completed by the desired date. Thanks for doing all the service.

The personnel treat their customers like family! Very friendly, knowledgeable, and an overall top-notch customer service experience as a whole.

Super awesome experience with the sale staff. Made the process easy

The sales team was very helpful and made sure the purchasing process went as smooth as possible. They were also able to answer any questions that came to mind while I was there. It was an all around great experience and I definitely would buy another vehicle from this dealership.

Was happy with Wally who was my sales guy. Gave us the keys to go for a test drive.

Excellent experience buying my 2020 Ford Transit 250. My forever dealership.

Check engine light was on and power steering fluid was leaking. Also my brakes would squeak when backing out of garage. They replaced the purge valve, power steering fluid line and front brakes within the estimated time it would take. They provided us with a loaner while it was there for 5-6 hours. They have always treated us fairly.

I bought a Navigator from them and also had it serviced there. The salesman and service staff were helpful and friendly.

No hard sell, gave all info I requested ASAP and generally a good experience. When necessary would buy another car from them.

This was my second vehicle purchase from Tom Masano. The overall experience was simple and straight forward. I was in and out in about an hour and a half. I would certainly recommend this dealer and would purchase from them again.

Everything went well. Randy the salesman was great to work with. Jeff the manager made sure everything went well.

Masano Service Dept. has consistantly provided excellent care for my Escape. Advisors such as Stacy, Madison and Mel keep me informed, explain technicalities and above all are very patient and understanding. I really appreciate the communication via texts and emails. Would not think of going anywhere else.

Jeremy Denunzio was great. Very smooth and efficient.

Service provided was oil change, and tire rotation. Once again, I was very pleased with the service I received.

I dropped off my Navigator and picked up a loaner car, returning later in the day when my vehicle was completed, swapping cars again. Very easy, very simple.